Currently Offered Telebehavioral Health Services

During your first meeting with a counselor, the counselor will discuss what telebehavioral health therapy is and if it is a good fit for your counseling needs. They will let you know what to expect from a virtual visit, review some important pieces of information, and offer to schedule your second virtual therapy appointment if it meets your counseling needs. CAPS is currently offering the following services virtually:

Crisis AppointmentsIf you are feeling intense emotional distress (such as family issues, friendship issues, a recent break up with a significant other, death in the family) that is not life-threatening, we are able to schedule a crisis appointment. Please contact us at 415-338-2208 and specify that you are calling for a “Crisis appointment.”

  • If you are experiencing a life-threatening crisis or a mental health emergency (thoughts of suicide, thoughts of harming someone else, psychosis), please call the National Suicide Prevention Hotline (800-273-8255), dial 911, or go to your nearest emergency room for immediate help.

Consultation Appointments: During a consultation meeting, students speak to a counselor to receive guidance or support on an issue where a professional could be helpful. They will also share what to expect from a virtual visit, review some important pieces of information about privacy practices, and offer to schedule another virtual counseling appointment if telebehavioral health is a good fit for the presenting concerns. Contact us at 415-338-2208 and specify you are calling for a “Consultation appointment” to schedule this visit. If telebehavioral visits are not a good fit for a student, the counselor will provide community resources more suitable for the student’s needs.

  • Students interested in Individual Brief Counseling should call and schedule a Consultation appointment first to learn more about telebehavioral health and discuss whether it would be a good fit. Following the consultation appointment, Individual Brief Counseling would be a good fit, the counselor will schedule a follow up 45-minute, individual counseling appointment via Zoom audio and/or video.

Case Management Services: For students who need assistance in connecting with local resources (in San Francisco or closer to home), applying for or using their insurance benefits, or help securing long- term therapy in their community, a Case Management appointment could be helpful. If you would like assistance, contact us at 415-338-2208 and specify that you are calling for a “Case management appointment.”

Groups and Workshops: Drop-in virtual workshops are being offered for students via Zoom beginning Monday, April 13th. These virtual workshops are designed to provide students with proactive wellness practices to help with understanding and managing stress and anxiety. Workshops will be offered daily, Monday-Friday. Registration instructions will be posted soon. For more information, please visit the CAPS Virtual Workshops page.

Alcohol and Other Drug (AOD) Appointments: Alcohol and Other Drug (AOD) counseling service provides support for students struggling with substance related problems through assessment, counseling and referrals. For students interested in exploring the impact alcohol and other drugs is having on their life AOD counseling is a safe, non-judgmental and confidential space for students to talk and receive useful tools and resources. For students interested in an appointment with an Alcohol and Other Drug (AOD) Counselor, contact us at 415-338-2208 and specify you want an “AOD Appointment”.

The SAFE Place: All advocacy services will be provided through appropriate telebehavioral health methods including telephone and zoom video calls. Current SAFE Place clients who are in need of support are encouraged to reach out directly to Stacy via e-mail to schedule an appointment. New clients in need of support should contact us at 415-338-2208 to schedule.